Accessibility Statement

Accessibility Statement

Compliance Status

The website airbus-shop.com is not compliant with the General Accessibility Improvement Framework (RGAA) version 4.1. This statement is issued in accordance with the law of June 28, 2025 on digital accessibility.

  • Publication date: June 23, 2025
  • Declaring entity: SYNNEO
  • Next scheduled update: 12/31/2025

Reason for non-compliance

An accessibility audit is currently being planned. As a result, the site's accessibility status is not precisely known and no list of non-compliant criteria can be provided.

Test Results

No accessibility test has been carried out to date. No page on the site has yet been analyzed.

Technologies Used on the Site

  • HTML5
  • CSS3
  • JavaScript

No testing environment or tool has been used at this stage.

Exemptions for Disproportionate Burden

No exemption has been formally defined.

Content Not Subject to Accessibility Requirements

No content has been identified as being excluded from the scope of the RGAA.

Improvement Plan

An accessibility audit is scheduled for Q4 2025. This statement will be updated following that audit.

Contact

If you are unable to access any content or functionality of the site, you can contact us:

  • Email: customercare.airbus@synneo.fr
  • Phone: +33 (0) 534 252 747

Remedies

If you notice an accessibility issue that prevents you from accessing content or a service, and you do not receive a satisfactory response after contacting us, you may refer the matter to the Defender of Rights: