What is the purpose of our Cookie Usage Policy?
Synneo, the company managing this platform, places great importance on the confidentiality of your personal data, including in relation to cookies. For us, this represents a commitment to professionalism and trust.
As such, our Cookie Policy precisely demonstrates our dedication to upholding the applicable rules for personal data protection within Synneo, and more particularly, those concerning the cookies used when you interact with our platform.
If you wish to obtain information on other personal data processing activities we carry out, we invite you to consult our Personal Data Privacy Policy, accessible at any time on our platform.
What are cookies and can they identify you directly?
A cookie is a small text file placed and stored by a server on your device (e.g., smartphone, tablet, or computer) when you visit a website or use a web platform.
A cookie does not allow us to identify you personally; it merely identifies your device via your IP address, along with various information related to your Browse activity (e.g., Browse duration, pages viewed, screen size, etc.).
What are technical cookies and why do we use them?
The proper functioning of our platform necessarily requires the use of technical cookies. We may use these cookies without your prior consent, based on our legitimate interest in providing you with a functional platform.
For example, a technical cookie can remember the language of your platform and the platform's format in your browser to facilitate future connections and navigation.
Therefore, although we don't recommend it, you can still object to the placement of these cookies on your device using your browser settings by following the instructions for:
However, in this case, your user experience might be degraded. To restore a good Browse quality, you would then need to re-enable the technical cookies.
What are technical cookies and why do we use them?
A statistical cookie allows us to analyze your usage of a web platform (e.g., Browse time, pages visited, etc.) in order to improve your experience and provide you with a service adapted to your needs.
For our platform, we use statistical cookies that are not exempt from consent, which can only be placed on your device with your prior consent given via our cookie banner.
What are advertising cookies and why do we use them?
An advertising cookie can either deliver advertisements on a web platform or identify the source of a user's arrival on the web platform (e.g., Google, Bing, etc.).
WE GUARANTEE THAT WE DO NOT USE ANY ADVERTISING COOKIES FOR THE OPERATION OF OUR PLATFORM.
What personal data do we process with our cookies and for how long?
The personal data processed by the cookies we use are:
- Your IP address and a user ID that we create during your first connection to recognize you for a maximum duration of 13 months.
- If you accept the placement of statistical cookies, your personal data related to your Browse on our platform (e.g., pages visited, Browse durations, etc.) for a non-renewable maximum duration of 13 months before any new connection prior to the 14th month.
Upon the expiration of the retention periods specified above, we do not retain any data concerning you. At most, we may anonymize your data for statistical purposes.
How do you control the use of cookies?
You can exercise your right to refuse cookies at any time using our cookie banner.
If the cookie banner no longer appears, you can also manage cookies via the "manage cookies" tab on our web platform or directly in your browser by following these instructions:
What rights do you have to control the use of your personal data via cookies?
Data protection regulations grant you specific rights you can exercise at any time and free of charge to control how we use your data.
- Right to Access and Copy your personal data, provided
this request doesn't conflict with business secrets, confidentiality, or the privacy of communications. - Right to Rectification of personal data that's incorrect, outdated, or incomplete.
- Right to Request Erasure ("right to be forgotten") of your personal data that isn't essential for our services to function properly.
- Right to Restriction of your personal data, which allows for a "snapshot" of your data's use if you dispute the legitimacy of a processing activity.
- Right to Data Portability, which allows you to retrieve a portion of your personal data to easily store or transfer it from one information system to another.
- Right to Give Directives on the fate of your data in the event of
your death, either through yourself, a trusted third party, or a beneficiary.
For a request to be
Requests cannot come from anyone other than you. Therefore, we may ask for proof of identity if there's any doubt about your identity.
We'll respond to your request as soon as possible, with a maximum delay of three months from its receipt if the request is technically complex or if we receive many requests simultaneously.
Please note that we may refuse to respond to any excessive or unfounded request, particularly if it's repetitive.
Can your personal data used via our cookies be transferred outside the European Union?
Our statistical cookies may send your IP address and user ID outside the European Union to function. In such cases, we guarantee that these tools strictly adhere to applicable transfer regulations to ensure adequate confidentiality and protection of your personal data.
Who can you contact to obtain more information about the use of your personal data?
To ensure the best possible protection and integrity of your data, we've officially appointed an independent Data Protection Officer ("DPO") with our supervisory authority.
You can contact our DPO anytime,
How can you contact the CNIL?
You can contact the “Commission nationale de l'informatique et des libertés” or “CNIL” at any time using the following contact
CNIL Complaints Department 3 place de Fontenoy – TSA 80751 75334 Paris Cedex 07 France
Or by phone at 01.53.73.22.22.
Can the Cookie Usage Policy be modified?
We may modify our Cookie Policy at any time to adapt it to new legal requirements and to new processing activities that we might implement in the future.